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BAGGAGE INSURANCE

We have partnered with Discovery Insure to bring you Discovery Baggage Insurance. This product protects you against the theft‚ accidental damage or loss of your checked-in baggage‚ sports equipment‚ musical equipment and theft of hand baggage taken on board. The product also offers cover for delayed baggage.

Discovery Insure

If you'd like to learn more about baggage insurance with Discovery Insure‚ you can read the policy wording and the key information document.

Please note:

If you make changes to your flight booking after purchasing baggage insurance‚ you will need to contact Discovery Insure on the details below to update your Plan Schedule.

How it works

You can buy Discovery Baggage Insurance online with each flight booked on our website. Your policy document will be emailed to you as soon as your booking has been confirmed.

Contact details for Discovery Insure

Below we've listed the relevant Discovery Insure contact details:

Servicing

Call: 0860 11 46 66
Email: travel.service@discovery.co.za

Claims

Call: 0860 11 46 66
Email: travel.claims@discovery.co.za

Download claim form

Discovery Compliance

If you have any complaints about the availability or adequacy of information related to Discovery Baggage Insurance‚ please contact Discovery Insure's compliance office

Call: 011 529 2980
Email: compliance@discovery.co.za

The above summary has been provided for marketing purposes. For a full list of terms and conditions‚ please consult the Discovery Baggage Insurance wording.

Global Aviation Operations (Pty) Ltd is a juristic representative of Discovery Insure Ltd (FSP: 43064) for the purpose of selling products to customers and collecting premiums on behalf of Discovery Insure Ltd.

The travel insurance product is underwritten by Discovery Insure Ltd‚ a licensed non-life insurer and an authorised financial services provider. Registration number 2009/011882/06. Product rules‚ terms and conditions apply. Full product details‚ including limitations‚ can be found on the Discovery website‚ www.discovery.co.za

Download copies of the Discovery Insure Ltd conflict of interest policy and complaints policy.